Conditions of Use

Should you find the exact same product at a cheaper price, within 7 days and a 100 mile radius of our warehouse location, ML10 6UB, we will match the price by refunding the difference. Can't be fairer than that!

This Web site is owned and controlled by William Crane & Son Ltd t/a: Just A Glass. Unless otherwise noted, all information featured on www.justaglass.co.uk (whether text or images), is protected by copyrights, trademarks or trade dress, and is owned or licensed by William Crane & Son Ltd t/a: Just A Glass.

The William Crane & Son Ltd t/a: Just A Glass site and Sister sites (including but not limited to Just A Glass) are provided solely for your personal non-commercial use. You may download, electronically copy, or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior, written permission from William Crane & Son Ltd t/a: Just A Glass. No right, title or interest in the site content material will be transferred to you as a result of downloading, electronically copying, printing, or attaching to e-mail such material.

The William Crane & Son Ltd t/a: Just A Glass uses information collected from this Web site in the following ways:

To maintain and improve the content of the site.

Postal addresses are used only for delivery and to provide requested information or periodic mailings from us about new products, services or events.

Telephone numbers are used only for delivery and when communication is needed regarding purchase orders.

William Crane & Son Ltd t/a: Just A Glass cannot guarantee the functionality of this Web site or that any errors, known or otherwise, are corrected, or that this site or its servers are free of harmful elements such as viruses. By visiting and using this site, you must assume full responsibility for the cost of maintaining the equipment used to access this site. William Crane & Son Ltd t/a: Just A Glass shall not be liable for any damages related to your use of, or inability to access William Crane & Son Ltd t/a: Just A Glass web site. By accessing this site, you are, in effect, agreeing to the terms and conditions set forth in this legal notice. Accessing this site is entirely at your own risk.

William Crane & Son Ltd t/a: Just A Glass has taken great care in presenting the products as accurately as possible. However, the images that you actually see will depend on your monitors display and colour capabilities. We are therefore unable to guarantee that the product images that you see are an accurate representation of the actual merchandise.

The content of this site is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied, and we do not take responsibility for any losses resulting from such inaccuracies. We reserve the right to correct or update product information at any time without prior notification.

Prices of individual products may change from time to time. If so you will be notified prior to being charged for your order.

The contract you make with William Crane & Son Ltd t/a: Just A Glass is for us to deliver your order safely to your given delivery address, and:

that there is someone on hand to sign and receive your order.

that any redirection will only be made on the understanding that this is an extra expense which must be borne by the customer and not the courier.

The William Crane & Son Ltd t/a: Just A Glass features products that are carefully selected specifically for the Internet and many of the products offered are available only in limited quantities. Once the stock is sold out, we may not be able to replenish the stock. This means that when an item is sold out, it will be taken off the Web site at the earliest opportunity, and may never be offered again, given its limited availability.

All items featured are subject to availability. Should a product item lack availability, William Crane & Son Ltd t/a: Just A Glass reserve the right to substitute the product with the equivalent or better quality without notice.

In accordance with the new European Directive on distance selling, which has been incorporated into UK law by the Consumer Protection (Distance Selling Act) Regulations 2000, you as the consumer have the right to cancel your order with us within 7 days of receiving the goods. Day one to be the day after you receive the goods. You will have to pay the cost of returning the goods to us, all other monies (less the original delivery charge) will returned within 30 days date from cancellation, on the understanding that the goods are returned in the condition of which they are received. If we have not received our goods back within that time, the Regulations allows us to deduct what it would cost us to retrieve the goods from you the consumer.

We are unable accept back goods that have been used (unless found to be defective).